ScentAir Whisper Home Diffuser (White)

How long does each fragrance cartridge last?

Each fragrance cartridge provides up to 300 hours of operation per month. The actual duration depends on your intensity settings and usage patterns. Higher intensity settings will consume the cartridge faster, whilst lower settings extend the lifespan. The ScentAir app tracks cartridge life and sends notifications when replacement is needed.

What area does the diffuser cover effectively?

The Whisper Home Diffuser covers up to 800 square feet effectively. This makes it suitable for large living rooms, open-plan spaces, or small offices. The patented dry-air technology ensures even fragrance distribution throughout the coverage area. For optimal results, position the unit centrally within your space.

Can I control the diffuser when I'm away from home?

Yes, the ScentAir app provides complete remote control from anywhere with internet access. You can adjust fragrance intensity, set schedules, turn the unit on or off and monitor cartridge levels. The Wi-Fi connectivity enables global access, so you can prepare your home's ambiance before arriving.

Is the diffuser really silent during operation?

The Whisper Home Diffuser operates extremely quietly, even at maximum settings. The advanced fan system is designed to minimise noise whilst maintaining effective fragrance distribution. Many users report it's virtually silent, making it ideal for bedrooms, nurseries and quiet office environments.

What's the difference between standing and laying flat positions?

Both positions provide identical performance and fragrance distribution. The standing position suits traditional placement on tables or shelves, whilst the flat position allows placement under furniture or in tight spaces. The internal mechanism automatically adjusts to maintain optimal airflow regardless of orientation.

How do I set up the Wi-Fi and app connectivity?

Download the ScentAir app and create an account. Follow the in-app instructions to connect your diffuser to your Wi-Fi network. The setup process involves pressing the connectivity button on the diffuser and following the guided pairing process. Once connected, you'll have full remote access to all functions.

Are the fragrance cartridges expensive to replace?

Replacement cartridges typically cost between £40-50 each. Whilst this represents a premium price point, the cartridges provide professional-grade fragrances and 300 hours of operation. The cost per hour of operation is competitive with high-end alternatives when considering the coverage area and fragrance quality.

Can I use third-party fragrance oils with this diffuser?

The Whisper Home Diffuser is designed specifically for ScentAir cartridges and cannot accommodate liquid oils or third-party products. The patented dry-air technology requires specially formulated cartridges to function properly. Using incompatible products may damage the unit and void the warranty.