Mxmoonant Scent Air Machine WS-11 (White, 1000ml)

What type of essential oils can I use with this diffuser?

Use only pure essential oils specifically designed for waterless aroma machines. Avoid skin care oils, reed diffuser oils, or oils mixed with water or alcohol. The manufacturer recommends contacting them if you're unsure about oil compatibility. Using incorrect oils can damage the atomisation system and reduce performance.

How do I connect the diffuser to my HVAC system?

The unit includes an HVAC connection kit for direct integration with fresh air systems. Connect the diffuser's output to your building's air intake system following the included instructions. This allows fragrance distribution through existing ductwork, covering much larger areas than standalone operation.

How loud is this diffuser during operation?

The noise level is ≤45dba, which is louder than small USB diffusers but quieter than most commercial-grade units. The sound comes from the 15W motor and atomisation process. For comparison, this is similar to a quiet library or soft rainfall, making it suitable for most commercial environments.

How does the app control work?

Download the "Aroma-link" app from your device's app store. Connect via WiFi or Bluetooth to control fragrance intensity, set schedules and monitor operation remotely. The app allows precise timing control, letting you set different intensities for different times of day to match business needs.

Why isn't my diffuser producing much fragrance?

Check if the fog head is clogged and clean with alcohol if needed. Ensure you're using compatible essential oils and that the oil bottle is properly connected. The unit operates intermittently (3-10 seconds on, 2-10 minutes pause) as programmed, so this is normal operation, not a fault.

Can I use this diffuser in my home?

While designed for commercial spaces covering up to 3500m³, it can work in large homes. However, the manufacturer suggests their £118 model is better suited for residential use. This commercial unit may be overpowered for typical home rooms and operates at higher noise levels than residential models.

How often does the diffuser need maintenance?

The waterless design requires less maintenance than traditional mist diffusers. Clean the fog head periodically with alcohol to prevent clogging. Check oil levels and refill the 1000ml bottle as needed. The absence of water eliminates bacterial growth concerns that plague ultrasonic diffusers.

What's the coverage area and how should I position it?

Covers 300-700m² or 3000-4000m³ depending on ceiling height and ventilation. For maximum coverage, connect to HVAC systems. For standalone use, position centrally with good air circulation. Wall mounting is available, or place on flat surfaces. Avoid tipping the unit to prevent damage to internal components.