ScentAir Whisper Home Monthly Refill (White Tea & Thyme)

How long does each refill cartridge actually last?

Each cartridge provides exactly 30 days of fragrance when used continuously. The duration depends on your diffuser settings - higher intensity levels will consume the fragrance faster. Most users find the scent remains strong for 3-4 weeks, then gradually fades during the final week. For optimal longevity, use medium intensity settings during peak hours.

What does White Tea & Thyme smell like exactly?

The fragrance opens with sweet white tea notes enhanced by subtle jasmine undertones. Herbal sage provides an earthy, grounding middle note that balances the sweetness. Bright citrus adds freshness whilst warm amber creates depth. The overall effect is sophisticated and calming - neither too floral nor too herbal, making it suitable for any room.

Will this work with other brand diffusers?

This refill is specifically designed for ScentAir Whisper Home diffusers. The cartridge dimensions and connection system are proprietary to ScentAir products. Using it with other brands may result in poor fit, leakage, or no fragrance output. Always check your diffuser model compatibility before purchasing refills.

How does the odour neutralisation technology work?

The technology uses molecular binding agents that attach to odour particles and neutralise them completely. Unlike air fresheners that mask smells, this system eliminates the source molecules causing bad odours. The process works continuously whilst dispersing fragrance, ensuring genuinely fresh air rather than layered scents over existing problems.

Is this safe to use around children and pets?

The fragrance meets OSHA health standards and IFRA safety codes for residential use. However, some individuals may be sensitive to fragrances. Keep the diffuser out of direct reach of small children and ensure adequate ventilation. If anyone experiences respiratory irritation, discontinue use. The alcohol-free formula reduces safety concerns compared to traditional air fresheners.

Can I control the scent intensity?

Scent intensity is controlled through your Whisper Home diffuser settings, not the refill itself. Most models offer low, medium and high intensity options plus timer functions. The refill will work at whatever setting you choose, though higher intensities will consume the cartridge faster than the standard 30-day duration.

What happens when the refill runs out?

The fragrance will gradually fade over several days rather than stopping abruptly. You'll notice reduced scent strength first, then complete absence of fragrance. The diffuser may continue operating but won't produce any scent. Replace the cartridge as soon as you notice significant weakening for uninterrupted fragrance coverage.

Why is there no top cover included with some orders?

Some customers report missing top covers, which appears to be a packaging issue rather than product design. The cartridge should include all necessary components for installation. If your refill arrives without a top cover or seems incomplete, contact the seller immediately for a replacement. The cover is essential for proper cartridge function.